What makes the Home Master better than other reverse osmosis systems?

Areas of Excellence

⇨ Purification: the NSF certified components and Dow Filmtec brand reverse osmosis membrane work together to remove dissolved solids like heavy metals, nitrates, lead and fluoride; sediment, turbidity, and rust; and chemical contaminants like chlorine, chloramines, pesticides, herbicides and gasoline additives. Additional purification is available with the iron and UV filters, and the permeate pump upgrade.  For more information please see the specific product page.

All Home Master RO systems now use powerful catalytic carbon filtration media in the carbon pre-filter to treat the very persistent chemical disinfectant chloramine. Ordinary carbon filters are unable to effectively remove this stubborn contaminant that is now being deployed nationwide to replace chlorine. It takes the more advanced carbon media known as catalytic carbon. Advantage - Home Master RO!

⇨ Leak elimination: The leading competitors canister type RO system uses the same filter housing year after year, subjecting it to constant high water pressure, micrororganism build-up, water erosion, and wear from maintenance. Only the filter element is replaced. After about 5 years the walls and seals of the competitors canister filter housing begin to weaken and decay, eventually failing, potentially causing a substantial leak. The modular filters found in the Home Master brand Reverse Osmosis Systems are changed annually virtually eliminating this problem. Also by changing the modular all-in-one filters annually it leads to a more hygenic system.

⇨ Speed: The water flow from a typical home RO system will takes 40 seconds to fill a tea kettle or large pasta pot. This level of performance was unacceptable to our engineers who developed the Fast Flow Ro! kit for the Home Master RO which effectively doubles the water flow from the RO faucet!

⇨ User-friendliness: The first thing you will notice about the Home Master Reverse Osmosis system is that the filters are incorporated into the filter housing, so that when it comes time for the annual filter change, the filter, and the entire filter housing, are disposed of. This is to prevent flooding in your home and make your annual service easier. Just unplug and go - no tools required!

⇨ Efficiency: Home Master RO system uses high grade filters designed to yield 3900 gallons of purified water, with carbon filters made from catalytic carbon and with filtration down to 5 microns. Compression disks in the Home Master's advanced inline filters prevents channeling and dumping and permits an outstanding 8 full inches of carbon contact for greater purification. The competition typically uses lower grade filters made from coal carbon rated to purify just 1500 gallons of water because of the carbon grade and the insufficient carbon contact time made with a thin wall carbon block. The competition also uses recommends multiple filter changes per year in order to compensate for their poor quality filters.

⇨ Warranty: 100% total satisfaction guaranty for 30 days or your money back; 5 year limited warranty.

Upgrade the already advanced Home Master Reverse Osmosis system even further with the following options: 

  • Artesian Upgrade adds minerals to the water after the reverse osmosis membrane has removes virtually everything so that the product water is no longer acidic / balances the pH, improves the taste and provides 15-30 mg/L of the beneficial minerals calcium and magnesium.

  • The Patented Full Contact version remineralizes the water twice restoring twice as many minerals as the regular Home Master Artesian so that the water tastes even better, has an alkaline pH, and provides 30-60 mg/L of the beneficial minerals calcium and magnesium.

Permeate pump reduces water waste by up to 80%, increases water production by up to 50%, allows the storage tank to fill fuller, and produces slightly cleaner water by preventing "TDS creep." It is a non-electric pump that harnesses the movement of the waste water for power. 

Anti-microbial tubing prevents growth formation of microorganisms on the inside of the tubing. This upgrade replaces the standard system tubing with antimicrobial tubing.

Refrigerator Connection Kit allows you to easily connect your Home Master to your refrigerator‚ water dispenser and icemaker. You may also use this kit to connect to some coffee makers, humidifiers, or other water using appliances (not dishwashers or laundry).

Upgraded RO Faucets have more elegant finishes and styles, and deliver greater water flowrate.

 * All components meet FDA food grade materials standards, and/or NSF and California performance standards where applicable.  ¹ Average reduction on chlorinated municipal water supply. Your results may vary  ² Typical filter life. Your results may vary.  ³ Average reduction. For list of chemicals removed by carbon please see our  FAQs page

* All components meet FDA food grade materials standards, and/or NSF and California performance standards where applicable.

¹ Average reduction on chlorinated municipal water supply. Your results may vary

² Typical filter life. Your results may vary.

³ Average reduction. For list of chemicals removed by carbon please see our FAQs page

What are the differences in the various Home Master models?

Brief Description of the Differences between the Home Master® RO Models

HM RO Differences.png

⇨The Home Master Standard version of the powerful and well equipped Home Master Series Reverse Osmosis System.  Fully assembled, complete kit for city water and most well water.  Ready for simple installation.

⇨The Home Master Artesian Full Contact with our patented Full Contact® technology remineralizes the water twice restoring more minerals than the regular Home Master Artesian so that the water tastes even better, prevents storage tank degradation, has an alkaline pH, and provides 30-60 mg/L of the beneficial minerals calcium and magnesium. 

⇨The Home Master IRON and Home Master ULTRA models have an iron pre-filter to remove iron from the water before it can damage the RO membrane.  If your private well contains iron you must remove it or it will destroy the reverse osmosis membrane.

⇨The Home Master ULTRA comes equipped with an ultraviolet light filter to destroy microorganisms. 

⇨The Home Master HydroPerfection features everything in the Home Master Ultra plus the Artesian Full Contact hardware and Permeate Pump upgrades.

HM Upgrades.png

⇨ Anti-microbial tubing prevents microorganism growth formation on the inside and outside of the tubing. Cleaner tubing inside yeilds better tasting water. Cleaner tubing outside reduces leaks. This upgrade replaces the standard system tubing with antimicrobial tubing.

⇨ Permeate Pump reduces water waste by up to 80%, increases water production by up to 50%, allows the storage tank to fill fuller, and produces slightly cleaner water by preventing "TDS creep."  It is a non-electric pump that harnesses the movement of the waste water for power.

⇨ Reserve Tanks are available in a variety of sizes to satisfy you size constraints and meet your capacity needs.

⇨ Refrigerator Connection Kit allows you to easily connect your Home Master to your refrigerator‚ water dispenser and ice maker.  You may also use this kit to connect to some coffee makers, humidifiers, or other water using appliances (not dishwashers or laundry machines).

⇨ Upgraded RO Faucets have more elegant finishes and styles, and deliver greater water flow rate.

⇨ Full Contact Upgrade remineralizes the water twice to add 30-60 mg/L of calcium and magnesium minerals to the water in order to improve the taste further and make the water slightly alkaline (pH 7.5-8.0).  Additionally, because the Artesian Full Contact remineralizes the slightly acidic RO water to make it pH balanced, before (and after) entering the storage tank, the water will no longer attack the storage tank's rubber bladder and thus prevents the slightly acidic RO water from attacking the rubber and re-polluting the water.  Maybe you were wondering why most RO systems have a "final polishing filter."  It’s to remove the rubber tank taste from the water.  The patented Artesian Full Contact pH balances the water before it enters the storage tank solving that problem.

What contaminants can Home Master Reverse Osmosis remove?

Common Tap Water Contaminants

 Other TDS contaminants reduced by up to 98%: Aluminum, Ammonium, Bicarbonate, Calcium, Chlorine, Chloromines, Chromate, Cyanide, Ferro cyanide, Iron, Magnesium, Mercury, Manganese, Phosphate, Silicate, Silver, Sodium, Strontium, Sulfate, Sulfite, Thiosulfate, Zinc.  * Please note: RO systems provide effective filtration for Arsenic 5 (AS5), not Arsenic 3 (AS3).   Chlorination converts AS3 into AS5. Is your well chlorinated? Depending on the distribution of the arsenic species in your water chlorination might be required to bring the overal Aresenic load below the 10 ppb recommended level. For example you have 12ppb of arsenic, if 5ppb are AS5 and 7ppb are AS3, then the RO should bring down the AS5 level sufficient to bring the overall level below the 10ppb EPA safe level.  Please use an arsenic speciation tests to be sure of the exact amounts, and if your water is not chlorinated.   **Nitrate removal is pressure sensitive. Under ideal conditions nitrate reduction of up to 80% is achievable.  Consider a booter pump, permeate pump and an  inline nitrate filter  post-RO to achieve greater nitrate filtration.  Infographic: Common suspended contaminants relative to their sizes   Particle Size Chart    1 When system is used and maintained as directed. Your results may vary depending on regular maintenance, general condition of unit, and initial water conditions. Home Master is not designed to treat microbially unsafe or non-potable water without pre and/or post treatment

Other TDS contaminants reduced by up to 98%: Aluminum, Ammonium, Bicarbonate, Calcium, Chlorine, Chloromines, Chromate, Cyanide, Ferro cyanide, Iron, Magnesium, Mercury, Manganese, Phosphate, Silicate, Silver, Sodium, Strontium, Sulfate, Sulfite, Thiosulfate, Zinc.

*Please note: RO systems provide effective filtration for Arsenic 5 (AS5), not Arsenic 3 (AS3).

Chlorination converts AS3 into AS5. Is your well chlorinated?
Depending on the distribution of the arsenic species in your water chlorination might be required to bring the overal Aresenic load below the 10 ppb recommended level. For example you have 12ppb of arsenic, if 5ppb are AS5 and 7ppb are AS3, then the RO should bring down the AS5 level sufficient to bring the overall level below the 10ppb EPA safe level. Please use an arsenic speciation tests to be sure of the exact amounts, and if your water is not chlorinated.

**Nitrate removal is pressure sensitive. Under ideal conditions nitrate reduction of up to 80% is achievable.  Consider a booter pump, permeate pump and an inline nitrate filter post-RO to achieve greater nitrate filtration.

Infographic: Common suspended contaminants relative to their sizes Particle Size Chart

1 When system is used and maintained as directed. Your results may vary depending on regular maintenance, general condition of unit, and initial water conditions. Home Master is not designed to treat microbially unsafe or non-potable water without pre and/or post treatment

Partial list of Chemical Contaminants Removed by Carbon Filtration:

Chemicals
Acetaldehyde
Acetaminofen
Acetic Acid
Acetone
Alcohols
Amines
Amyl Acetate
Amyl Alcohol
Antifreeze
Benzene
Bleach
Bisphenol A (BPA)
Butyl Alcohol
Butyl Acetate
Caffeine
Calcium Hypochlorite
Carbamazepine
Chloral
Chloramine (catalytic carbon)
Chloroform
Chlorine
Chlorobenzene
Chlorophenol
Chlorophyll
Ciprofloxacin HCl
Citric Acid
Cresol
Defoilants
Dieldrin
Detergents
Diclofenac Sodium
Diesel Fuel
Dyes
Erythromycin USP
Ethyl Acetate
Ethyl Acrylate
Ethyl Alcohol
Ethyl Amine
Ethyl Chlorine
Ethyl Ether
Gasoline
Glycols
Herbicides
Hydrogen Peroxide
Hydrogen Selenide
Hydrogen Sulfide
Hypochlorous Acid
Ibuprofen
Insecticides
Iodine
Isopropyl Acetate
Isopropyl Alcohol
Ketones
Lactic Acid
Mercaptans
Methyl Acetate
Methyl Alcohol
Methyl Bromide
Methyl Chloride
Methyl Ethyl Ketone
Methyl Tertiary-Butyl Ether (MTBE)
Naphtha
Nitric Acid
Nitrobenzene
Nitrotoluene
Odors (general)
Oil Dissolved
Organic Acids
Organic Esters
Organic Salts
Oxalic Acids
4-para-Nonylphenol
PCBs
Perchlorate
Pesticides
Phenol
Plastic Taste
Propioic Acids
Propionaldehyde
Propyl Acetate
Propyl Acid
Propyl Chloride
Primidone
Rubber Hose Taste
Soap
Sodium Hydrochorite
Solvents
Sulfamethoxazole
Sulphonated Oils
Tannins
Tar Emulsion
Tartaric Acid
Taste (DI Water)
Taste (From Organics)
4-tert-Octylphenol
THMs
Toluene
Toluidine
Trichlorethylene
Triclosan
Turpintine
Vinegar
Xanthophyll
Xylene


Organic Contaminants
2,4,5-TP
2,4-D
Acrylamide
Adipates (diethylhexyl)
Alachlor
Aldicarb
Aldicarb Sulfone
Aldicarb Sulfoxide
Atazine
Benz(a)anthracene (PAH)
Benzene
Benzo(a)pyrene (PAH)
Benzo(b)fluoranthene (PAH)
Benzo(k) fluoranthene (PAH)
Bromodichloromethane
Bromoform
Butyl benzyl phthalate (PAE)
Carbofuran
Carbon Tetrachloride Chlordane
Chloroform
Chrysene (PAH)
Dalapon
Dibenz(a,h) anthracene (PAH)
Dibromochloromethane
Dibromochloropropane (DBCP)
Dichlorobenzene (o-,m-)
Dichlorobenzene (para-)
Dichloroethane (1,2-)
Dichloroethylene (1,1-)
Dichloroethylene (cis-1,2-)
Dichloroethylene (trans-1,2-)
Dichloromethane (methylene chloride)
Dichloropropane (1,2-)
Di-(2ethylhexyl) Phthalate (DEHP)
Diethylhexyl phthalate (PAE)
Dinoseb
Diquat
Endothall
Endrin
Epichlorohydrin
Ethylbenzene
Ethylene dibromide (EDB)
Glyphosate
Heptachlor
Heptachlor epoxide
Hexachlorobeneze
Hexachlorocyclopentadiene
Indeno (1,2,3-c,d) pyrene (PAH)
Lindane
Methoxychlor
Monochlorobenzene
Oxamyl (vydate)
Pentachlorophenol
Picloram
Polychlorinated byphenyls (PCBS)
Simazine
Styrene
Tetrachloroethylene
Toluene
Toxaphene
Trichlorobenzne (1,2,4)
Trichloroethane (1,1,1-)
Trichloroethylene
Trichloroethylene (1,1,2-)
Trihalomethanes (THMs)
Vinyl Chloride
Xylene (total)
2,3,7,8-TCDD (Diox

View The Reverse Osmosis Systems Designed to Remove These Contaminants

Can I mount the Home Master RO in the basement?

The system is designed for an undersink installation and comes fully assembled with 3' of tubing for each of the four connections - feed line IN, drain line OUT, storage tank, product water OUT. The system will perform best out of the box when installed in this manner. However many people choose to put their systems in the basement.

Please view our Installation Videos.

There are some things to consider before making the decision to remote locate the system.

TUBING: You will need some extra tubing to connect the system to the point(s) of use and potentially to one or more of the other connections. Extra tubing kits are available in both 1/4" and 3/8" sizes on the Accessories page. The system feed and the drain lines are both 1/4" and the lines to the tank and the RO faucet are both 3/8".

PRESSURE: The main source of output pressure comes from the storage tank. The further it is located from the point of use - the worse the pressure will be.

**Once the tubing run exceeds 10' vertical or 20' horizontal you will experience some pressure loss. 

Getting the Permeate Pump Upgrade on your system will help somewhat, as will mounting the tank close to the basement ceiling, however in extreme cases an electric delivery pump may be required.

This consideration becomes exaggerated if you are on well water with weak pressure to begin with as your tank will fill less full and will discharge less forcefully at the outset. Many customers will try the installation without the delivery pump and are satisfied with the results.

Can I connect my RO to my kitchen faucet?

Can I connect the RO system to my kitchen faucet?
 

The short answer is no.

Keep in mind that the RO water available for use at full pressure is the amount of water in the storage tank which is typically 3.2 gallons. The kitchen sink typically dispenses that water at a rate of about 2 gallons per minute. In the real world you will frequently run out of water.

The RO system can be physically connected to the kitchen faucet, but  once the water in the storage tank is used, you will be left with only the RO system's production rate which is a trickle (50 gallons per day, or 2 gallons per hour). If the kitchen faucet is at a secondary sink that is only used for drinking and cooking water, such as a bar sink, then it is suitable.

Do your RO systems produce waste water, how much, and how often?

All RO systems produce waste water. Period. 

There are some RO systems which claim to be zero waste, but their RO process still produces water waste. However they meet the "zero waste" title by use an electric pump to do something with that waste water - like circulate it back into the system (which wears down the filter components more quickly) or they push that concentrated water waste into the hot water line (so it ends up in your dishwasher or on your hands when you use the hot water).

We can make the RO system operate more efficiently to reduce the water waste ratio by installing a Permeate Pumphowever there will still be some water waste present while the system is producing clean water.
 

Home Master HydroPerfection Reverse Osmosis Sytstem

 

Reverse Osmosis System Buying Guide

Home Master Reverse Osmosis Systems

Home Master Reverse Osmosis Models

 

How much water waste is produced?

Simple answer: About 4 gallons wasted per 1 gallon purified (4:1) if you are on a municipal water supply with good pressure, or about 1:1 if you have the permeate pump.*

Detailed answer: The amount of water waste and clean water produced are intertwined. So before you can understand what is coming out of the system, you'll have to understand what is going into the system. All production and waste water figures are calculated at 77°F, 70psi and 250ppm NaCl input challenge load.

Below 40psi the system will not work and will only produce waste water. So if you are have a private well, check your pump and consider the length and the rise, from the well pump, to the location of the RO system when setting performance expectations and making the decision to add an electric booster pump.

Water temperature will have a similar impact on performance as water pressure. Expect more waste and less production in winter, than in summer.

The challenge load refers the amount and type of contaminants found in the water. The RO membrane is rated at 250ppm NaCl (sodium salt). One simple measure of water composition can be accomplished with a TDS meter. Please note that TDS is not a good indicator of water quality, only water composition, since TDS includes minerals as well as salts and metals.

 

How often is waste water produced?

Simple answer: As soon as you open the RO faucet to get a drink the system will turn on and will operate for about an hour for each gallon you draw out.*

Detailed answer: The RO systems feature an automatic shut off valve either as a stand alone component or incorporated into a permeate pump. It will produce waste water whenever its producing pure water, until the storage tank is full and the RO faucet is closed. Remember that while the RO faucet dispenses the water into your cup relatively quickly, the RO system produces the water to refill the storage tank relatively slowly - about 50 gallons per day, which translates into 1 gallon every 30 minutes.

This number will increase when - you guessed it - the pressure is lower, the water is colder, and the TDS is higher. Also remember that as your pre-filters get plugged up, it too will reduce the pressure to the membrane which increases water waste and reduces water production.

A properly functioning system will not RUN ALL THE TIME. It will however run for a couple of hours if you draw out a gallon of water, when your pre-filters are clogged, the water is cold, and you have hard water. For more troubleshooting steps please see the troubleshooting guide in your owners manual.

How Do I Test the TDS of an Artesian System?

TDS Testing Procedure for Artesian and Full Contact Artesian Systems

In order to obtain a good understanding of the system performance it is important to sample the TDS at three points in the system - the feed water, the product water from the RO membrane before remineralization, and the final product water. In this manner you will know the starting TDS before purification, the TDS removal rate and the amount of minerals added. Please note that Artesian systems add minerals to the water in order to increase the pH. These minerals (calcium 95% and magnesium 5%) will contribute to a TDS reading.

The TDS value added by the Artesian and Artesian Full Contact will vary according to a number of factors, including the life cycle of the Artesian filter. It will also vary according to contact time, so when testing the TDS of an Artesian system it’s important to replicate normal usage. The Home Master RO system will reduce the feed water TDS by 98% and add 15-30 ppm (Artesian) or 30-60 ppm (Artesian Full Contact) under the following specific conditions: 250 ppm NaCl TDS, 77PSI, 70F, and 7.5pH. Water with low starting TDS or pH may not achieve the full remineralization levels. Your results may vary - based upon your water’s composition, temperature, pressure, pH and filter life.

Tools:
Clean sample cups
TDS meter

1. Measure TDS from Kitchen Faucet: Draw water from kitchen faucet (Point A) into a clean sample cup. Measure the TDS and write down the result.

2. Measure TDS from RO Faucet: Draw water from RO faucet (Point C) into a clean sample cup. Measure the TDS and write down the result. For best results take the first few oz of water after the system has stood without use. Drawing out more than a quart of water will not represent normal use and will not product accurate, comparative results.

3. Close water valve feeding the system.
4. Close reserve tank valve.
5. Open RO faucet to relieve system pressure, leave open.

6a. Systems with Permeate Pump: On the permeate pump, locate the line coming out of the port labeled “permeate out”. Trace that line to the automatic shut off valve (or the termination point of the tubing) and remove the tubing from this port. Point the tube into a large bowl and turn the water to the system on. Allow the water to flow for a few moments, and then point the tube into a clean sample cup for testing. Test the water in the sample cup with the TDS meter. Repeat until a stable consistent result is obtained. Write down the result - (Point B).

6b. Systems without Permeate Pump: Locate the white elbow fitting at the bottom of the blue membrane housing in the center of the filter cluster. Trace the tubing from this white elbow to where it connects to the automatic shut off valve (a silver and white disk) and remove the tubing from this port. Turn the elbow with its tubing so that it points downward. Point the tube into a large bowl and turn the water to the system on. Allow the water to flow for a few moments, and then point the tube into a clean sample cup for testing. Test the water in the sample cup with the TDS meter. Repeat until a stable consistent result is obtained. Write down the result - (Point B).

7. Pressurize the Home Master® RO - Make sure unit is dry. Double check to make sure all valves are in the closed position, except for the main angle-stop valve, which should be open. Water should flow normally from your kitchen faucet. SLOWLY open the EZ adapter ball valve. You should hear water rushing through the system. Open the RO faucet to by flipping the lever up, where it should stay open. A trickle of water should be present after a few minutes. Close the lever on the RO faucet after the trickle runs clear, and allow the system to pressurize.

When the system has pressurized and shuts off automatically; (IMPORTANT STEP) dry unit thoroughly, gently tug on each connection and check for leaks. Then open the reserve tank valve slowly. Allow reserve tank to fill for 2.5 hours or until full.

Testing Complete.

 

Interpreting TDS Results:

The difference between points A and B will indicate the general health and effectiveness of your reverse osmosis membrane, and the reverse osmosis removal rate.

The difference between points B and C will indicate the general health and effectiveness of your Artesian filter, and the remineralization rate.

Installation Instructions

Home Master RO Installation Instructions [English] [Spanish]

Home Master RO Filter Change Instructions [English] [Spanish]

 

HOME MASTER INSTALL PART 1: WELCOME

HOME MASTER INSTALL PART 2: RO FAUCET INSTALLATION

HOME MASTER INSTALL PART 3: FEED WATER ADAPTER

HOME MASTER INSTALL PART 4: DRAIN SADDLE

HOME MASTER INSTALL PART 5: MOUNTING THE HOME MASTER

HOME MASTER INSTALL PART 6: START-UP

 

Home Master Whole House Filter Installation Instructions [English] [Spanish]

Home Master Water Softener Installation Instructions

Home Master Water Softener Digital Valve Operating Instructions

 

Home Master Jr Series Installation Video